Skip to main content

Loss of hosting income​

You may be eligible for loss of hosting income, where available, depending on your protection plan, and in some cases, your other benefit choices.

Eligibility

Eligible hosts

Hosts in the following countries are eligible to receive loss of hosting income if they meet the listed criteria:

  • Australia: You’re eligible to receive loss of hosting income if you meet both of these criteria: your vehicle is damaged on a trip for which you’ve chosen the 65 plan; and you’ve chosen not to receive replacement vehicle reimbursement
  • UK: You’re eligible to receive loss of hosting income if your vehicle is damaged on a trip for which you’ve chosen the 65 plan
  • US: You’re eligible to receive loss of hosting income if you meet both of the following criteria: your vehicle is damaged on a trip for which you’ve chosen the 60 plan; and you’ve chosen not to receive replacement vehicle reimbursement

Note: You can receive loss of hosting income for multiple cars if you have multiple vehicles undergoing repairs at once

Ineligible hosts

Hosts in the following locations are not eligible to receive loss of hosting income:

  • Canada
  • France

Restrictions

Resortifi doesn’t cover loss of hosting income from upcoming trips canceled due to a damage claim. Resortifi won’t pay for any days that the car sits in the shop once a repair is complete because you’re unable to pick it up.

Calculation

We’ll contact your shop to verify the number of days required to repair your car. We’ll compare that number to the number of hours listed on the estimate to ensure it falls within a reasonable period. “Reasonable period” = one day of loss of hosting income paid for every four hours of labor on the estimate. If the math is uneven, we’ll round up. If the repair timetable includes weekend days, we’ll pay you loss of hosting income for those days. In other words, for every five-day period, we’ll add a weekend. The reasonable period for repairs extends up to a maximum of 30 days.

Once we’ve determined the reasonable period for your vehicle repairs, we’ll multiply your vehicle’s average daily earning from trip price over the past 60 days by that period. We count back 60 days beginning on the day prior to the start of the trip during which the damage occurred.

We’ll provide you with the minimum payout of $25 if your vehicle doesn’t have enough trip history to generate average earnings over the last 60 days or if your compensation would be less than $25.

Example of loss of hosting calculation

You're eligible for loss of hosting income. Your vehicle was damaged during a trip, and it’s in the shop being repaired. You’ve earned $1,200* with the damaged vehicle over the last 60 days, starting the day before the trip during which the damage occurred.

We divide $1,200 by 60 to get $20. The estimate for your damaged car lists 25 hours of repair. We divide 25 repair hours by four hours per day to determine that you’re eligible for loss of hosting income for seven days. This is a reasonable range based on the hours listed on the estimate.

We always assume a Monday repair start and that a shop is closed on Saturday and Sunday, so no work can be done on those days. Now, instead of paying you loss of hosting income for seven days, we’ll pay you for nine days — Monday through Friday, Saturday, and Sunday when the shop is closed, then the following Monday and Tuesday. We’ll credit your host earnings $180. Total earnings: $20 x 9 days = $180*.

  • Amounts are in $A for Australia and £ for the United Kingdom. They’re in US$ for the United States and its territories.