Reviewing a trip | Guests

Once you complete a trip, you can rate the trip, rate specific aspects of your experience, and leave a written review.

Understanding ratings and reviews

Leaving a trip review gives you a chance to share honest feedback about your experience. There are two elements to a trip review: a rating and a written review. Ratings let you give your experience an overall score of one to five stars. A written review lets you share detailed and specific feedback about your trip. If you rate a trip, we encourage you to leave a review as well to explain why you rated the trip as you did. We’ll display your rating and review on a host’s vehicle listing — and display theirs on your profile — once both of you rate the trip or within 10 days of the trip ending, whichever comes first.

Submitting a trip rating and review

Once your trip ends, you have 10 days to rate and review it. We’ll notify you the review window is open and alert you when it’s about to close. To review a trip, follow the link in the notification email, tap the in-app notification, or open the Trips tab and select the trip. You can rate your overall trip experience and leave ratings for cleanliness, communication, convenience, listing accuracy, and maintenance. We’ll also ask you to write a public review.

Double check your ratings and what you’ve written before you submit your review. Once you submit, you won’t be able to change your ratings or your written review, and you won’t be able to write a review if you forgot to do so. If you miss the 10-day window, you’ll be unable to leave a rating or review. We encourage you to rate and review every trip, especially those that stood out to you as extremely positive or negative.

Note: In most cases, Resortifi is unable to honor a request to remove a review. Review the guidelines for having a review removed before getting in touch with your request.